Rental car problems cost travelers dearly. It has been great to travel again this summer. For each of my trips, I’ve needed a rental car to efficiently get around at my destinations. Unfortunately, many of the rental car problems from before the pandemic remain...
Rental car prices dropped by about 50 percent over the last months. I expect they will keep dropping. The days of rental cars costing a hundred dollars or more per day are ending. I traveled to Tampa several months ago and was faced with $110 a day rental charges when...
Rental car prices are soaring It’s not a secret to anyone in the travel industry that car rental prices have been going straight up. Before the pandemic hit, an increasing number of travelers had gone without car rentals in favor of public transit and/or...
Sanitize all rental cars prior to each rental to protect customers Rental car companies need to sanitize all rental cars. The world is moving toward reopening again. In Asia, Europe, and North America, businesses are resuming. Stay at home restrictions are beginning...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.