Why doesn’t the US have flight delay rules to protect passengers?
The European Union (EU) has strict rules and Canada just instituted airline flight delay rules. However, the US has not even started the processes to begin the bureaucratic path to instituting any such rules.
6 times plane passengers want paid seat assignments
Whether you don’t have status with a particular carrier, or you’re just flying on a fare or an airline that doesn’t allow for free seat assignments, there are times when paid seat assignments are worth it.
20 crucial steps for travelers to take to secure your home while on vacation
20 crucial steps for you to use to secure your home while you travel. People forget to secure their home. When they go on a vacation, they typically spend a great deal of time planning for the vacation. They spend time researching their destination, then booking plane...
Honoring inventors who changed travel and tourism
The Inventors Hall of Fame honors many who have had a dramatic impact on travel and tourism. It is located in Alexandria, Virginia.
How to not be deceived by airline seating hanky-panky
Airline seating rules vis a vis reservation fees are a mess. Some airlines have no reservations, others seem to want to keep passengers in the dark. Why? When should airlines release their unassigned seats to the public?
How to fight back against the assault on passenger rights
What you do next matters, but collective power is a long game. Here’s how to vote with your wallet — and at the ballot box. You can almost feel it when you fly these days. It's that sense that you're a second-class citizen with limited rights — or none at all. It...
Why isn’t there a “best hotel” in town for me?
As a travel agent, there are many times I get asked “what’s the best hotel?” in a given place. No agent knows every city or resort area in the world personally. But even with places I know very well indeed, there really isn’t “best hotel” answer. Because the answer can be completely different for different travelers.
Twelve essentials to stay safe at events with crowds
Safety at events with crowds takes planning, street smarts, and reasonable precautions at the event. Many of us will travel to view parades, sporting events, concerts, etc., in the months to come. Use my 12 essential safety tips at events with crowds. Generally, we...
5 things you should never do when you’re filing a travel insurance claim
When it comes to travel insurance, details matter. Carr, a stay-at-home mom from Jefferson, Ga., was a guest on her niece’s wedding cruise last year. But she missed the boat after suffering a shoulder injury. Although Carnival Cruises offered her a partial refund,...
Scores of passengers suffer illness on airlines
Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.