DOT is finally getting going on ancillary fees for more competition. Passengers really don’t care how many fees there are. Nor do they hate ancillary fees. Consumers just want a way to know the full cost of travel prior to purchasing a ticket. Travelers United...
Room rates must include mandatory hotel fees to be honest. The American Hotel and Lodging Association (AHLA) wants to continue false hotel advertising by not including mandatory hotel fees in room rates. False hotel advertising is a shameful and dishonest practice. It...
EU rule 261 means big compensation for transatlantic fliers — up to €600 for a three-hour delay on transatlantic flights. For years, Travelers United has been educating America’s flying public about the European Union (EU) rules. We have focused especially on...
DOT Issues Guidance on Airline Baggage Liability and Airline Responsibilities for Code-Share Flights Accprdiing to the Department of Transportation (DOT) The Department of Transportation (DOT) has issued guidance regarding airline baggage liability, particularly for...
United vs. American Airlines: reducing competition, and the FAA is stepping in. This is one of many problems facing travelers that Congress should address. Brace yourself if you’re flying through O’Hare Airport this summer. United vs. American Airlines at O’Hare...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
