Can some simple boarding announcements make air travel better? Airlines are boarding flights earlier and earlier these days. With the possible exception of Southwest, which has quick turnarounds down to a science, most US carriers now seem to be boarding domestic at...
Seven domestic airlines have agreed to a promotion with GoGo Inflight that offers free Facebook access during the month of February. Virgin America, Delta, AirTran, American, US Airways, United and Alaska Airlines have all signed on. Facebook will be free for all WiFi...
(From Southwest Airlines) Southwest Airline announced pricing for Southwest Airlines WiFi HOTSPOT. Southwest will offer WiFi onboard its fleet at a special introductory flat rate of $5 per flight for any device or flight length. The Southwest inflight Internet...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
