Denied boarding compensation can be $1,550 in cash, or $10,000 if you bargain effectively with the airlines. In April of 2017 police dragged a bloodied Dr. Dao off the United Airlines flight from Chicago to Louisville. He had teeth missing. Many Americans questioned...
In 2020, with fewer passengers, airlines faced record complaints The Wall Street Journal has released its Middle Seat Scorecard 2020 best airline ranking. Southwest ranked the best. And, Delta came out the second-best. Anyone who flies often can understand these...
A suggestion about how to avoid another bumping fiasco. By now you’ve likely read about United Airlines having airport security police forcibly remove a passenger from one of their flights after he refused to accept being involuntarily bumped from the flight....
In Washington, DC, getting laws and rules passed is a Herculean effort. However, getting the word out to consumers about their rights is even harder. Here are luggage compensation rules most passengers don’t know they have when it comes to checked luggage....
With the airlines cutting capacity and working like mad to jam more people onto flights, the inevitable has been happening more and more — 220,000 passengers were bumped from their flights during the first quarter of 2010. In their zeal to squeeze a bit more profit...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
