by Karen Fawcett | Jan 27, 2010
When competition is tough, you need to develop a competitive product. And that goes for airlines. According to the French newspaper La Tribune, Air France is planning to go head to head with Easyjet and Ryanair by inaugurating a low-cost network of domestic flights...
by Charlie Leocha | Jan 8, 2010
As if we didn’t have enough to worry about when flying, a new wrinkle appears. A pickpocket seems to have struck sleeping business-class passengers aboard an Air France flight. From a passenger’s point of view, pickpockets on planes are no different than...
by Janice Hough | Dec 11, 2009
Ryanair has long had a credit card surcharge on their tickets. Of course, Ryanair is also the airline whose CEO seriously talked about pay toilets, so it’s hardly a mainstream carrier. But now the credit card surcharge is just beginning to take hold with major...
by Janice Hough | Sep 2, 2009
Last month, I wrote about minimum connecting times, and how they can be, well, a little optimistic. But today, in our Galileo reservations system, a service used by about a third of travel agents, I just might have found the most ludicrous, over-optimistic,...
by Ned S. Levi | Jun 8, 2009
Like you, I’ve been reading about Air France flight 447, and the 228 people who perished when it crashed into the Atlantic Ocean. As an engineer, I’ve been wondering why we know so little of what happened, and if somehow the tragedy might have been prevented by...
