by Charlie Leocha | Dec 14, 2013
This weekend, we feature a couple of surveys — one about what amenities we like best at hotels and the other about what passengers we like least in planes. We also take a look at the airline credit card wars and how they may affect passengers. TripAdvisor...
by Charlie Leocha | Dec 13, 2013
Get a grip, America. Or, rather, get a grip, Congress and the media. From the sounds of things, allowing passengers to speak on cell phones aboard aircraft would be horrendous. Chatty Cathy would be let loose. Strong-arming salesmen would have a field day. Teenage...
by Edward Hasbrouck | Dec 13, 2013
There is virtually no legal protection for the privacy of personal information about travelers on U.S.-based airlines: • There is no general consumer privacy law in the U.S. like those in Canada or the European Union. Businesses can do pretty much anything they...
by Charlie Leocha | Dec 12, 2013
I just returned from the annual PhocusWright conference where the top dogs in the Internet travel world congregate to discuss trends and network. One of the demonstrations from Sociomantics made my blood run cold. As a member of the Advisory Committee for Aviation...
by Janice Hough | Dec 11, 2013
For many travelers, one of the worst things about traveling is not being able to sleep on the plane. On the other hand, as a man found out this weekend, the alternative can be worse. He fell asleep on a United Express plane from Lafayette, Louisiana, to Houston, and...
by Karen Cummings | Dec 10, 2013
The Karen CummingsAfter several decades working in a variety of jobs as a newspaper writer, event publicist, communications specialist, and marketing director, Karen Cummings is now “retired” and working on Travelers United’s social media and newsletters in addition...