Only after a passenger knocked the teeth out of a flight attendant did the Sec. DOT speak about upset travelers (or voters). But, he got it wrong. We now have violence on planes. Yes, a frustrated passenger struck a flight attendant. But DOT, airline, airport, and the...
There is no need for fully vaccinated travelers to get a pre-departure test to return home Travelers United joined with 27 other international travel, tourism, airline, airport, travel agent, and others (the complete list follows the letter) to stop the current...
The FAA and the airlines are battling the FCC, Verizon and AT&T over the cellular giants’ 5G C-band deployment. The FAA claims it interferes with take-offs and landings. Most air travelers in the U.S. have heard about the hullabaloo between the airline...
The airport tax battle pits easy money from Congress against local taxation from voters. As Congress is debating an infrastructure bill, airports and local Chambers of Commerce are trying to raise airport taxes. Simply, they want more money for themselves without...
The travel industry in the United States right now is hurting. Will an airline vaccine mandate help? Business travel is still a fraction of what it was. Some hotels and restaurants have closed and others are open with a fraction of services. Since much travel begins...
No lodging truth-in-advertising laws enforcement allows Airbnb and VRBO to add mandatory fees just like hotels…finally we asked the State AGs for help. Everyone knows that the US has strict lodging truth-in-advertising laws. It shouldn’t be the job of...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.