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European rental car fees

by Charlie Leocha | Jul 16, 2015

As anyone knows who has rented a car in Europe, rental car fees are not the exclusive province of the United States. Here are some of the most important fees and a view about how they affect European rental car rates. With all these fees, there are many work-arounds,...

Club Sandwich Index 2.0 uncovers hotel dining costs worldwide

by Charlie Leocha | Jul 10, 2015

Hotels.com® continues to uncover the dining costs of hotels worldwide with its annual price barometer, the Club Sandwich Index (CSI). This year, the elevated report by Hotels.com — the CSI 2.0 — covers three additional hotel dining items to make the Index a more...

7 insider travel insurance tips you can’t afford to ignore

by Janice Hough | Jun 30, 2015

I’m a travel agent, and like many travel agents I find the whole travel insurance process to be one of the more stressful things about the business. There are more shades of grey than a certain popular series of erotic fiction. The first decision on insurance...

Hotel WiFi quality — worldwide and in USA

by Charlie Leocha | May 29, 2015

In this report, hotels are ranked according to WiFi quality; the percentage of free WiFi is given for reference. Although free WiFi is extremely important, this problem can be mitigated. Information detailing whether WiFi is free at a given hotel is available at most...

Guess who’s subsidizing those free tickets

by admin | Jun 17, 2014

Premium class and last-minute travel is expensive — and tax deductible for the rich traveling on business. Most such travel is written off for hefty tax deductions. Business class and first class get written off together with such things as deluxe hotels, fancy...

Did United cut its frequent flier program too much?

by admin | Jun 10, 2014

When United Airlines first decided to crack down on travelers who were achieving high status simply by using heavily discounted fares and mileage runs, they did so with relatively little fanfare. And now, before travelers have really figured out the first major...
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Recent Posts

  • Strategies that can get you home during weather-delay roulette
  • Beware! Calls on planes of British Airways are permitted, but should they be?
  • Mom’s important travel lessons I will never forget
  • Benefits of using a hop-on-hop-off bus or a tour bus on vacation
  • Here’s the AVA watchlist of endangered airlines due to the US-Iran war

Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • – Removal of restaurant fees from DC area eateries — this is an ongoing project
  • – Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
  • – Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • – Creation of the Advisory Committee for Aviation Consumer Protections
  • – Advertised airfares now include airfare plus, mandatory taxes and fees
  • – Lost/damaged/delayed luggage compensation limit increased to $3,800
  • – Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • – Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • – Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

View More Accomplishments

Our Mission:

The mission of Travelers United is to identify and promote ways to improve and enhance travel for consumers across all modes of travel. Travelers United is a nonprofit tax-exempt 501(c)(3) organization.

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