Travel agent hotel benefits can make any stay at a hotel a real vacation Many travelers who prefer to do it themselves for simple trips will only call a travel agent for something complicated or fascinating. But, in many cases, when someone is looking for a special...
I’ve got the seven worst 2026 airport scams for your review and advice. You need to avoid getting caught by them. Airport scams can make your journey miserable at its start and every time you fly. The scams can result in serious identity and financial theft. It...
Uncle Sam wants you to dress better and improve flying behavior. Is there a connection? The Department of Transportation (DOT) started a campaign regarding “The Golden Age of Travel Starts with You.” This DOT effort aims to encourage passengers to dress...
When you travel to out-of-the-way places, beware of the ordinary. Forget exotic diseases or wild animals—statistically, the deadliest threat to your international vacation is something you probably do every day without thinking. Renting a scooter might look like...
Avoid airline myths. Jay Sorensen calls on airlines to simplify policies and rebuild customer trust. Jay Sorensen Busts 8 Airline Myths, takes direct aim at widely accepted practices such as upgrade auctions, complex fare-change rules, inconsistent baggage policies,...
Conventional wisdom was to be an early bird and book airline tickets as early as possible. Back years ago, that was true, especially with mileage award tickets. Early birds got the rewards. I have memories of waiting up until midnight 330 days or so in advance in...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
