CLIA’s Cruise Line Bill of Rights outlines passenger rights. According to a new guide issued by Christopher Elliott about the cruise line industry, this is the definitive definition of a cruise line bill of rights. These are the 10 rights cruise line passengers...
A vortex of outbreaks, accidents, and scandals have engulfed the cruise industry. Should you skip the ship? If you needed a sign that the universe wants you to skip a cruise this summer, here it is. There’s the MV Hondius, the Dutch expedition ship that limped into...
Go through this 90-minute, 16-point checklist of overlooked embarkation essentials. Use it immediately after boarding your cruise ship. Last week, I discussed the problem of cruisers missing their sailings because of poor planning and flight delays. This week,...
Cruisers miss their last-minute cruise departures from the port of embarkation due to flight delays. Cruisers must schedule to arrive 1-3 days early. Last-minute cruise departures from the port of embarkation can cost you. Last week, several friends were scheduled to...
I have 6 top health tips for cruisers when planning for seniors and mobility-impaired passengers Here are 6 top health tips for cruisers. Cruising can be a great way for seniors to travel. It eliminates the need for flights or trains between cities and the need to...
Booking a river cruise is significantly different than an ocean cruise. I have a dozen mistakes for you to avoid to help ensure you’ll have a top-quality river cruise experience. A river cruise can be a scenic and easy-going way to travel between interesting...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
