es Cruise line safety during COVID-19 without requiring face masks and other protocols is a pipe dream It was a Mission Impossible — cruise line safety by testing alone. On Saturday, November 7, the SeaDream I set sail from Barbados as the first cruise ship sailing...
Cruise ships can sail in U.S. waters again, but with pandemic infections soaring can they have cruise line safety? Yesterday, the Centers for Disease Control and Prevention (CDC) lifted their cruise industry “no-sail” order. Cruise ships can sail in U.S. waters for...
The 100% cruise testing for COVID-19 prior to boarding procedures may appear to negate the promise You’ve seen it in the headlines. The Cruise Lines International Association (CLIA) members have committed to 100% cruise testing. This means every passenger and...
The cruise industry “Healthy Sail” recommendations fall short of what’s essential to restart their ships. The Healthy Sail Panel is a group of public health experts. Their recommendations influence the restart of the cruise industry, which has been...
Small ships have started with pandemic cruise efforts again. Already passengers and crew are testing positive for COVID-19. The question cruisers must ask today is, “Can I take a pandemic cruise without a sizeable risk to my health?” I understand the attraction of...
EU cruise health guide for the cruise industry, while seemingly comprehensive, is seriously flawed On June 30, the European Union issued its 49-page guide for cruise lines to restart the industry as the EU reopens its economy. The EU Cruise Health Guide is...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
