Passengers with food allergies on a cruise can sail safely. However, they must inform their cruise line of their dietary restrictions. Several years ago, I went to the breakfast buffet on a Baltic cruise and saw golden pancakes. All the placards in front of them said,...
It’s time for the cruise industry to begin installing “man overboard” systems on all cruise ships immediately so they can detect incidents in real-time to better ensure rescues. According to news reports, at about 3 am on May 17, while traveling from...
The cruise industry hailed the CDC for dropping their COVID cruise travel alerts, saying it shows cruising is safe. Does it really mean that? Lately, the travel question I’m asked the most is, “Now that the CDC dropped cruise travel alerts, is it safe to take a...
Frank Del Rio, the Norwegian CEO, complains the cruise industry is being unfairly singled out. He fails to note cruising COVID problems that make cruising a risk. Since January 4, new cases of COVID-19 throughout the world have exceeded 2 million per day. Recently,...
The CDC warns fully-vaccinated cruisers against sailing due to infection rates. Missed ports of call and isolation of uninfected passengers say skip cruising for now. The COVID-19 Omicron variant is battering much of the world, including the cruise industry. After...
Passengers must prepare far differently for their cruises to stay safe on cruise ship vacations. The October 25 Centers for Disease Control and Prevention (CDC) report and order was just released. CDC Director Rochelle Walensky noted that from June 26 to October 21,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.