Most frequent airline travelers have been barely on one side or another of the final-boarding rule, or “10-minute rule.” While flights have a scheduled departure time, there is an unwritten final-boarding rule. The gate agent will often close the door to...
More and more of us are using Apple AirTags and Tile Trackers. Since more people are flying, lost luggage is a growing market. These devices are developed to find items that often get lost. This development is perfect for travelers. They know where their checked bags...
Conventional wisdom was to be an early bird and book airline tickets as early as possible. Back years ago, that was true, especially with mileage award tickets. Early birds got the rewards. I have memories of waiting up until midnight 330 days or so in advance in...
Here are 13 top tips to help you prevent missing and stolen luggage on your next international or domestic flight. I’m back home from the month’s long land and cruise vacation that I’ve been writing about. Checked luggage problems can hit any trip....
Etiquette of air travel — Boarding, in-flight, deplaning, and waiting for baggage The etiquette of air travel is relatively simple. Look around, and most of the passengers follow the unwritten etiquette quickly. One needs to follow the golden rule. Treat everyone as...
Should you lock checked luggage when you fly? If you do, should you use a TSA approved lock or some other method like seals or zip ties? A number of years ago, my wife and I flew home from Los Angeles with one checked bag that we shared, along with our carry-ons and...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.