Complex airline rules mean many interpretations Airline rules are complicated enough that even most frequent fliers have a hard time keeping track of them. However, even many airline employees can’t keep track of them, and airline rules are subject to many rule...
Air New Zealand has banned Apple AirTags in checked luggage saying they’re dangerous goods and prohibited. Are they right? The U.S. Federal Aviation Administration doesn’t think they are and permits them. According to the U.S. Department of Transportation...
This year, with pilot shortages, delays, cancellations, and lost luggage, you’ll need these holiday travel tips. As we head into the holiday season, many plan their family seasonal visits and vacations. Use these holiday travel tips to eliminate much of the...
Airline delays are full of gray areas. One of the most aggravating airline delays is when a traveler gets a notice from their airline or finds out online that a flight is seriously delayed. However, that delay notification is always followed by the disclaimer saying,...
It’s impossible for parents while flying to hold lap children safely during severe turbulence. It’s long overdue. The FAA to stop permitting “lap children” on planes. Recently, I’ve heard from several readers who were flying for business...
Apple AirTags can be used in checked and carry-on luggage by the FAA and TSA. AirTags help air travelers locate their luggage when the airlines lose or misplace it. In 2001, I took my first Mediterranean cruise. To get to the start of the voyage in Spain, my cruise...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.