Free family seating rules on network carriers started with United Airlines — until UA, only Southwest Airlines treated families decently. Only days after President Biden spoke against current airline family seating policies during his State of the Union address,...
The cost of business class is soaring, especially on monopoly routes. With all the concern about the cost of nearly everything these days, few travelers are going to really shed a tear over the cost of business class airfares. On the other hand, price gouging is price...
Seat kickers, seat hogs, and power seat recliners are among the dozen worst airline behavior peeves that travelers exhibit. Last week, a friend called me to vent about a plane flight she just took. She was upset about enduring airline behavior peeves during her last...
After erasing their cockpit voice recorder by flying to their destination, American Airlines pilots are refusing to testify to the NTSB incident investigators following a near fatal incident at JFK. On January 13, a near-fatal incident occurred at the John F. Kennedy...
Travelers United has focused on hotel resort fees and family seating on planes for years. These commonsense issues were just mentioned in the State of the Union address and we received thanks from the White House staff for our efforts. Sometimes working on what is...
Very rarely, insider knowledge of code-share rules can result in better airfares and more flexible rules. As frequent fliers and Travelers United readers know, code-share flights are usually one of the banes of the travel industry. While they’re great for...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
