Airline wheelchair cheaters claiming that they’re disabled are abusing disabled air travelers. They use wheelchairs and attendants. Sometimes they cause long delays at the airport while others wait for the help they need. Earlier this year, I flew to Los Angeles...
Air travelers never know when severe air turbulence can hit their flight. The top safety rule all airline passengers must follow is that whenever seated, they must always wear their seat belts to prevent severe turbulence injury. On May 20th, Singapore Airlines flight...
Nonstop flights are almost always an easier option for travel. Nonstop flights are the best for travelers. Rare exceptions might be when a connection gets you to a smaller, closer airport (Reagan International Airport vs. Dulles International for Washington DC) or you...
President Biden just signed the FAA Authorization Bill which contained a lot of good things for consumers, but leaves the giant hidden airline junk fee. The bill tackles some hidden fees, requires airlines to let families sit together without a fee, and requires...
Are you excited about the new airline consumer protection rules that rolled out with a one-two punch last month? There were so many, it’s almost hard to keep track. And maybe you’re saying to yourself: Finally, I’ll have some rights when I fly. Well, please, don’t get...
Less airline seat pitch means more passengers on planes, slower emergency evacuations, and more medical inflight issues. Airlines started their “Basic Coach” or “Basic Economy” configurations, with fewer amenities and less legroom. Now they...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
