by Christopher Elliott | Jul 22, 2026
A popular European consumer protection rule may have survived Europe’s airline lobby, but the airlines will come at the rule again. Mila Schoun knew what his downgrade was worth, but his airline pretended it didn’t. Schoun, a senior manufacturing engineer from...
by Charlie Leocha | Apr 16, 2026
Travelers United strongly supports all the President’s men call to stop junk fees. Our advocacy group completely supports the Presidential call made in the 2023 State of the Union address to eliminate “junk fees.” We have been very active over the...
by Christopher Elliott | Sep 4, 2025
Seriously. It happened to Sira Mas, who checked into a boutique hotel in Chicago recently. She found a $25 per night fee on her bill for parking. But she didn’t have a car. “The parking fee was mandatory for every visitor,” says Mas, who works for an e-commerce...
by Charlie Leocha | Nov 27, 2024
The FTC announced public hearings on junk fees two years ago. The Federal Trade Commission Chair Lina M. Khan announced an open meeting of the Commission two years ago: Advance Notice of Proposed Rulemaking (ANPRM) on Junk Fees. The Commission will vote on whether to...
by Janice Hough | Sep 9, 2024
Mandatory hotel fees are different from airline fees. We live in polarized times. When the last President talked about getting rid of “junk fees,” he hit on one thing about which almost all Americans agree — mandatory hotel resort fees have got to go....
by Christopher Elliott | Aug 30, 2024
When it comes to hotel amenities, the lodging industry is trying something new: It’s giving you what you want. Hotels are downplaying signature scents and recycling programs, which I can promise you no guest ever asked for. Instead, they’re advertising hotel amenities...
