When hotels charge resort fees the city loses tax revenue and consumers lose the ability to comparison shop New York City has seen an incredible explosion in hotels charging resort fees in 2017. In May 2016, fifteen hotels in the city charged resort fees. Today, in...
Bed bugs are still a major problem for hotels. Here are seven tips for avoiding bed bugs. Do you remember the film, “Coming to America”? In it, King Jaffe Joffer (James Earl Jones) comes to New York City to bring his son back home. What hotel has King...
Back in the days before hotel room safes, when my family traveled cross-country by car, as the oldest child I had two jobs. First, I often was put in charge of the map, and second, it was my job to check the room before leaving to make sure nothing was left behind....
Marriott International is buying Starwood Hotels for $12.2 billion in cash and stock. The Marriott-Starwood merger creates the largest hotel company in the world based on rooms. The combination of Marriott and Starwood does not bode well for consumers, business...
Travelers United is taking their effort to the states for relief from hotel resort fees. This story was generated during a trip to North Carolina. We are planning more trips and have already visited California. Charlie LeochaCharlie Leocha is the President of...
Travelers United was the lone consumer group to be part of the discussions concerning the blocking of WiFi signals by Marriott Corporation. In a series of articles by Ned Levi on our associated site, Consumer Traveler, our organization stood on the side of consumers....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
