COVID-19 pandemic travel scams and swindles will always be problems for travelers Six pandemic travel scams are normal during Labor Day travel. Americans are tired of lock-downs and self-quarantine. They are dreaming about and planning future vacations. I am. As we...
Currently, US citizens can obtain new US passports only for life or death emergencies, but the US State Department is planning to slowly return to normal operations soon. Due to the COVID-19 pandemic, the US Department of State suspended almost all of its passport...
For COVID-19-safe restrooms, the public needs redesign and new cleaning and sanitation safety protocols When we travel, COVID-19-safe restrooms in museums, restaurants, stations, rest stops, shops, airports, attractions, etc., are essential to our well-being. They...
When air travel restarts toward normalcy, passengers must continue to fly safely The world is moving toward allowing travel again. Once the COVID-19 outbreak is controlled enough to permit a slow move toward normalcy, travel will restart. It will likely begin before a...
COVID-19 deaths increase to more than 3,000, forcing many travelers to cancel or postpone their trip. The rate of new COVID-19 cases and deaths slowed last week, but it still killed more than 400 additional souls. It’s killed more than 3,000 in total. The virus...
The number of people with Wuhan virus exploded last week, more than doubling As I write about the Wuhan coronavirus this week, the number of confirmed cases world-wide has exceeded 40,500. The death toll from the Wuhan coronavirus exploded to 910. While more than...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.