by Ned S. Levi | Sep 30, 2024
Air traveler appalling behavior since the pandemic ended doesn’t seem to be diminishing — in fact, it seems to be getting more bizarre than ever. In the past, I’ve discussed my air traveler appalling behavior committed by travelers on flights that...
by Christopher Elliott | Sep 26, 2024
A passenger flew from Dallas to Denver last summer; her baggage did not. She filed a claim. Frontier denied it as an overdue baggage claim. Why? Frontier says she waited too long. Collins says Frontier Airlines never gave her a chance to file a claim. Is it an overdue...
by Janice Hough | Sep 24, 2024
Seven times able-bodied passengers might not want an exit-row seat For many economy-class travelers, an exit-row seat is the holy grail of seating. And generally, everyone wants to sit in one. As a travel agent, I’ve had several families with young children or...
by Charlie Leocha | Sep 20, 2024
Flying with a 2-year-old is taking an injury chance. But parents often take that chance to save money. On a flight not that long ago, a family was sitting not far from me. The mother sat next to her son, who was about four or five years old, and the father had their...
by Christopher Elliott | Sep 13, 2024
Here’s when you can get refunds on non-refundable tickets today. If you cancel within 24 hours of booking If you’ve booked a ticket in the United States, the Department of Transportation (DOT) requires U.S. and foreign air carriers to hold a reservation at the quoted...
by Janice Hough | Sep 11, 2024
Changing a return flight on a round-trip ticket can trigger massive additional costs. Whatever they say and however they explain it, increased return flight costs are often pure gravy for the airlines. Indeed, if passengers change from primarily empty to full flights,...
