by Charlie Leocha | May 8, 2024
Less airline seat pitch means more passengers on planes, slower emergency evacuations, and more medical inflight issues. Airlines started their “Basic Coach” or “Basic Economy” configurations, with fewer amenities and less legroom. Now they...
by Ned S. Levi | Apr 30, 2024
These 15 rules of what not to do with checked luggage can prevent checked luggage problems if you follow them. I had dinner with a friend recently who told me that on a recent trip to Des Moines, when he checked his bag, he grabbed his receipt and stuffed it into his...
by Ned S. Levi | Apr 26, 2024
The FAA must overhaul its aircraft flight data collection to preserve flight data. Make it available even if the black boxes are damaged, unrecoverable, or erased. The NTSB can still fully investigate incidents and accidents. In recent months, we’ve read about...
by Christopher Elliott | Apr 24, 2024
Would you break a rule for a cheaper airline ticket? Susan Stevens did when she booked a hacker fare from Vienna to Frankfurt. A round-trip ticket costs hundreds of dollars less than a one-way ticket. So she bought a round-trip fare.“After I landed, I threw the return...
by Janice Hough | Apr 9, 2024
Foreign carriers are insulting consumers worse than US carriers. For all that Americans in the travel industry and frequent travelers regularly complain about US carriers, the fact remains that sometimes foreign carriers are insulting consumers with everything from...
by Charlie Leocha | Mar 22, 2024
After a series of mishaps, United Airlines CEO Kirby claims, “planes are safe.” United Airlines planes are safe, according to Scott Kirby, the Chief Executive Officer of the airline. He told customers, pilots, and investors after a series of safety...