Choosing aircraft seating for flight can make or break a flight, particularly if it’s long. Here are questions and tips to get the seat of your choice. What aircraft seating you choose is a topic of continual discussion among travelers. What’s the best or...
The non-partisan battle over DCA’s Beyond-the-Perimeter Rule roils aviation politics. Don’t ignore and don’t forget passengers. The debate about changing the perimeter rule has Democrats fighting Democrats, Republicans fighting Republicans, network carriers...
Winter driving in severe weather, through snow, ice and freezing conditions, can be difficult and dangerous. Follow these 18 tips. Winter driving warnings have been issued across the US in recent days. Snow and arctic weather conditions hit much of the U.S. this past...
Oh, the lengths some people will go to get better airline customer service. Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark to Tel Aviv, says a representative offered to rebook him on...
Following the U.S. national holiday commemorating the birth of Dr. Martin Luther King Jr., participants in the King Day of Service might consider a follow-up MLK and civil rights journey in Georgia and Alabama. Today in the U.S., we commemorate the life of the...
We can learn much about surviving a rapid decompression accident by examining what happened to Alaska Airlines Flight 1282, when a door-plug blew out, leaving a huge hole in the fuselage. Everyone survived, mostly because each passenger was still wearing their seat...
Question My wife and I rented a car from Hertz in Arizona for a couple of days with our kids. The rental went fairly seamlessly. Then we received an $850 repair bill six months later. We didn’t notice any damage to the car when picking it up. The representative did...
Travel influencers must follow the FTC rules on truth in advertising. When we only saw travel advertisements in newspapers and on TV, consumers could rest assured knowing there was some truth in advertisements. After all, advertising options were fairly limited, and...
Covid and influenza cases are spiking. RSV cases remain strong. Many travelers are masking again and unvaccinated travelers are seriously considering becoming vaccinated before their next journey. As the new year starts, it’s impossible to miss the news about...
Here are the top-read 2023 Travelers United blog stories The most-read 2023 Travelers United Blog Stories have compiled this year. How to avoid an extra baggage charge • Christopher Elliott Why international travelers need to know the middle-name rule – Charles...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.