I have 12 common-sense sleep secrets that will help you get to sleep and stay asleep on long-haul flights. Later this year, I’ll be on some very long flights, lasting from twelve to almost twenty hours. I’ve been on long flights before, but almost twenty...
Thank you to every Travelers United reader. We need your help to keep working for you. Donate to Travelers United. It has done more for travelers than any other organization in Washington, DC. Your support and your voices give us the strength to succeed. We need your...
If an online travel agency never sends you a confirmation or receipt, do you still have to pay? That’s what Geraldine Martin wants to know after she failed to receive a confirmation for the vacation rental she was trying to book in Andalusia, Spain. But later — much...
Stuff happens, as any frequent traveler knows – that’s the truth about delays. A lot of stuff happens to airlines to cause delays. Planes have mechanical delays, lights come on that might be mechanical problems, and weather causes ground stops or delays on the...
Airline wheelchair cheaters claiming that they’re disabled are abusing disabled air travelers. They use wheelchairs and attendants. Sometimes they cause long delays at the airport while others wait for the help they need. Earlier this year, I flew to Los Angeles...
Want to start an argument? Just ask a random family member where to take your next vacation. Specifically, should you play it safe by returning to the same place — or try something new? Repeat your vacation from last summer? But it’s an argument worth having now....
When luxury is out of the question, you can have a semi-luxury vacation with this hack. If you’re a “price is no object” traveler, you won’t want to bother with this post. If you’re someone who has no interest in staying in a four- or...
Air travelers never know when severe air turbulence can hit their flight. The top safety rule all airline passengers must follow is that whenever seated, they must always wear their seat belts to prevent severe turbulence injury. On May 20th, Singapore Airlines flight...
On May 15, Congress passed the long-awaited Federal Aviation Administration (FAA) Reauthorization bill. Included in the bill were five new slot pairs at Ronald Reagan Washington National Airport (DCA). The slots issue has been one of the more contentious issues on...
Nonstop flights are almost always an easier option for travel. Nonstop flights are the best for travelers. Rare exceptions might be when a connection gets you to a smaller, closer airport (Reagan International Airport vs. Dulles International for Washington DC) or you...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.