by Janice Hough | Nov 5, 2010
It’s been just about a week since TSA mandated “Secure Flight” data in all reservations. So far, so good. I haven’t heard any horror stories at airports, which could mean everything is going smoothly. Or that at this point only the airlines are...
by Janice Hough | Nov 4, 2010
At this point most airline travelers have reluctantly come to the conclusion that it’s not a question of whether or not there will be more fees and less service, but simply what those new fees will be and when will they be added. U.S. airlines, except Southwest,...
by Janice Hough | Nov 3, 2010
Airlines love code-shares. They allow them to advertise a larger route structure than they actually have, offer more mileage awards, and capture more potential fliers, which means more money. Experienced passengers, on the other hand, know code-shares are at best a...
by Janice Hough | Nov 2, 2010
Christopher Elliott just wrote a post about how we seem to be celebrating bad behavior by travelers, using the examples of Stephen Slater and Charlie Sheen. Now, with Sheen, I think it’s just the standard enjoyment people get from watching a train wreck, in the...
by Janice Hough | Nov 1, 2010
Many travelers who don’t regularly use travel agents are surprised that; (a) there are still any “brick-and-mortar” agents around, and (b), that anyone still uses them. Admittedly, the internet has helped put a lot of agents out of business, but...
