Wildfires are still burning on Maui, and the death toll is climbing. What can those who love Maui do? We have been flooded with questions such as, “What can those who love Maui do?” For those who have planned vacations in the immediate future, the answer...
Bipartisan resort fees legislation is needed today. Just before the US Senate left for an August recess, two Senators, Democrat Amy Klobuchar of Minnesota and Republican Jerry Moran, introduced bipartisan resort fees legislation. It is the Hotel Fees Transparency Act,...
Making passengers pay for advance booking ticket validity rules is not fair. Airline rules appear to be returning to a new normal after the pandemic years. While ticket validity extensions may be ending, the end-of-change-fees — at least for now — are staying. The...
In an ideal travel world, all fights would be non-stop. But realistically, that isn’t going to happen. During the post-pandemic, these connecting flight tips are more important than ever. Domestic travel has more connections than ever. International travel has...
Airlines need a consistent sick-passenger rule. Haven’t we learned anything from the pandemic? Major US carriers getting rid of change fees was a welcome change for travelers, even if we weren’t in a pandemic. However, airlines still have no consistent...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
