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LATEST STORIES
Travelers United $1 a week: VPN, Fly Rights App, Secure WiFi, Password Manager
Support Travelers United the best $49/year Virtual Private Network (VPN) deals on the Internet Plus, get a virtual vault and a password manager. This cybersecurity package will protect you wherever members travel, in your neighborhood, and in your home.
Why airline consumers have the rights of Medieval serfs
Aviation consumers rights litigation is strictly limited to DOT and the federal court system. Passengers must first petition the lords of the Department of Transportation (DOT) for redress. Like Medieval serfs, airline passengers have been denied access to the legal system. That should change.
POLICY
Why airline consumers have the rights of Medieval serfs
Aviation consumers rights litigation is strictly limited to DOT and the federal court system. Passengers must first petition the lords of the Department of Transportation (DOT) for redress. Like Medieval serfs, airline passengers have been denied access to the legal system. That should change.
Should airlines be held liable for your missed connections?
Travelers United wants the Department of Transportation (DOT) to hold airlines responsible for maintaining their schedules. If airlines were required to fly within two to three hours of their normally scheduled times, passengers could book connecting flights on other airlines without fear of missed connections.
Why the value of your life depends on where you die
Passengers are “worth” different amounts of money in different countries. The value of life varies. The line-up of the value of life is not what many would expect, though a US life does register higher in value than other countries.
Why baggage and mobility device handling reporting rules are important to passengers
New DOT rules are the end of a very long, step-by-step process to change the previous system that provided misleading statistics about an airline’s handling of checked baggage and that provided no data for mobility device damages. Travelers United was one of the main protagonists in the efforts over the past nine years.
TRAVEL ADVICE
Scooters and bicycles are a menace to travelers. Here’s how to handle them.
Morris, a tour guide from Seattle, lost control of her rental last year and wiped out. “The handlebars came back at me and hit me square in the face, knocking me unconscious,” she remembers. “I fell to the ground and slashed my chin and forehead open on the gravel.”...
Why knowing airline wheelchair policies can make flying easier
Caregiver and airline wheelchair policies Always, always when traveling with anyone who needs wheelchair assistance, make sure to contact the airport and airline prior to arriving for caregiver and wheelchair policies. The earlier the better. In the US all airlines...
Never use these 5 forbidden travel agent words
Any traveler who uses a travel agent, especially the first time they use a travel agent, should read on. Leaving these 5 forbidden words out of the requests to any travel agent will save both traveler and agent a lot of time.
How Enterprise Damage Evaluator determines if you damaged a rental
The car rental company now uses a template called the Enterprise Damage Evaluator to determine if you damaged a vehicle. So many readers have accused Enterprise of running damaged rental car scams that I’ve lost count. But something interesting has happened lately....
CORONAVIRUS
Why passengers need common airline flight credit rules
We need common airline flight credit rules for airfare refunds and flight credit protection. The refund issue has been screwed up for consumers since the beginning. It is a major issue with more than $10 billion in outstanding flight credits, estimated by the Wall...
Why airlines need to fix a major sick-passenger change fee issue
Major US carriers getting rid of change fees was a welcome change for travelers, even if we weren’t in a pandemic. However, airlines still have no consistent sick-passenger rule for allowing changes due to illness.
Five ways travel may never go back to pre-COVID days — get ready for a “new normal”
After three years American travelers yearn for a "new normal" for vacation and business travel reality. Many Americans and travelers worldwide may feel as if the pandemic is over. Indeed, after almost three years, everyone wanted to return to normal. But the "new...
How COVID still affects travel even if the virus is weaker
COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...
DESTINATIONS
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Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- Creation of the Advisory Committee for Aviation Consumer Protections
- Advertised airfares now include airfare plus, mandatory taxes and fees
- Lost/damaged/delayed luggage compensation limit increased to $3,500
- Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
