At JFK airport, an AA plane crossed the runway on which a Delta jet was taking off. Alert air traffic controllers prevented a deadly collision. Poor FAA plane incident data leaves more questions than answers. You’ve likely read about the January 15 close call...
Air New Zealand has banned Apple AirTags in checked luggage saying they’re dangerous goods and prohibited. Are they right? The U.S. Federal Aviation Administration doesn’t think they are and permits them. According to the U.S. Department of Transportation...
It’s impossible for parents while flying to hold lap children safely during severe turbulence. It’s long overdue. The FAA to stop permitting “lap children” on planes. Recently, I’ve heard from several readers who were flying for business...
FAA mandated airline emergency medical kits to assist passengers with medical emergencies in flight, but the kits are outdated and inadequate to treat many passengers well. I’ve witnessed three medical incidents on flights over the years and have personally...
The FAA’s emergency evacuation tests for aircraft certification need to reflect real-world conditions. Red Air flight 203 had flown for about two hours on the 848-mile route from Santo Domingo, Dominican Republic, when it began to descend toward Miami...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.