Flying with a 2-year-old is taking an injury chance. But parents often take that chance to save money. On a flight not that long ago, a family was sitting not far from me. The mother sat next to her son, who was about four or five years old, and the father had their...
The federal government has redefined truth in advertising. Make sure to read the fine print. How are we to know what the price of travel products will be? The DOT allows airlines to separate baggage, seat assignments, and more from airline tickets. The FAA allows at...
The FAA’s lack of a requirement for EpiPens on planes emergency medical kits puts passengers’ lives at serious risk. The time is long past for the airlines to add EpiPens to airline emergency medical kits (EMK). The Federal Aviation Administration (FAA)...
The FAA must overhaul its aircraft flight data collection to preserve flight data. Make it available even if the black boxes are damaged, unrecoverable, or erased. The NTSB can still fully investigate incidents and accidents. In recent weeks, we’ve read about...
At JFK airport, an AA plane crossed the runway on which a Delta jet was taking off. Alert air traffic controllers prevented a deadly collision. Poor FAA plane incident data leaves more questions than answers. You’ve likely read about the January 15 close call...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.