Seven times able-bodied passengers might not want an exit-row seat For many economy-class travelers, an exit-row seat is the holy grail of seating. And generally, everyone wants to sit in one. As a travel agent, I’ve had several families with young children or...
Preferred seats are another airline money grab — real extra legroom seats take planning ahead Even at 5’3″ I admit I like economy-class seats with extra legroom. It’s less about the room for my actual legs, as much as feeling a little less squeezed...
This past week I was contacted about a photographer traveling on Delta Airlines from Jackson Hole, Wyoming, to Fort Lauderdale, Florida, via both Salt Lake City International and JFK International. He had a roller carry-on bag filled with his expensive photographic...
As upgrades get more and more difficult to obtain, many savvy travelers are turning their attention to flights where they can reserve good seats in coach. For elite members, this often means exit rows. Now, there is one disadvantage for such seats, in that the...
Increasingly with co-pays and higher level mileage awards more and more travelers claim to be giving up on frequent flier programs, or at least say they are less wed to one carrier or another. Yes, there are still very real perks for loyalty in the airline business....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
