Dealing with crowds of “infrequent fliers”

Most frequent travelers know there are good days and bad days at the airport. Some contributory factors, like weather and holidays, are obvious. Others are less so. One thing I have discovered over the years, and had reinforced last week, is how much your flying...

Is it worth going the extra mile to impress a hotel owner?

I’ve been working for a hotel for a number of years now, and I’ll admit, we’ve had our share of VIPs. None would cause more of a panic among employees than the owner of the hotel. It was in the early hours of Monday morning when our general manager...

Is TourTech’s collapse the first domino of 2009?

No one in the travel industry denies these are tough times, and many observers have openly wondered how many U.S. airlines will survive. But tour operators are also vulnerable, and on January 21, the industry lost a good one. TourTech International, a mostly upscale...

Move quickly to snare a hotel room for $1 a night

Beginning on January 26th, LastMinuteTravel.com is conducting a two-week-long zinger sale on hotel rooms — those who move quickly enough can book a room for up to seven nights and pay only $1 per night. Is this too good to be true? Well, yes and no. Last...