Less airline seat pitch means more passengers on planes, slower emergency evacuations, and more medical inflight issues. Airlines started their “Basic Coach” or “Basic Economy” configurations, with fewer amenities and less legroom. Now they...
The most unanswered question tourists ask today: Where is the restroom? Finding a place to go to the bathroom has always been a problem for tourists. For years fast-food restaurants and coffee houses were the only places with public restrooms. And, today, many...
Female crash dummies are not used in car crash testing An extensive study by Consumer Reports concluded that crash testing is biased. The National Highway and Transportation Safety Administration (NHTSA) testing is biased against women. These issues are the result of...
Rapid virus testing is coming to a town near you The advent of COVID-19 rapid virus testing is allowing many airlines to dream of opening flights prior to the introduction of a vaccine. Travelers United supports any approach that will allow travel to begin again. We...
Americans desire to travel. They do not want staycations. Last week’s Travelers United poll underscored America’s desire to travel. Indeed, it seems that reports of the death of travel are greatly exaggerated. Staycations, nearcations, and such just...
We’ve learned lots of pandemic lessons since COVID-19 began In early spring, pandemic lessons came fast and furious. COVID-19 shut down the world. Airlines mothballed planes and slashed scheduled flights. The cruise industry shut down. Many hotels closed. Train...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
