When you are involuntarily bumped from a flight, you can get cash (a check or credit on your credit card) from airlines. Those are the rules. If passengers choose to bargain with the airlines at the gate, that’s their choice. But, travelers involuntarily bumped...
Airfares can be compared across airlines on computers, but not the extra fees. After 9/11, COVID issues, and the recession downturns, the airlines seem to face another financial pummeling being doled out by the economy. And at the same time, as airlines are...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
