Learn latest DOT rules for improved consumer protection

Learn latest DOT rules for improved consumer protection

DOT website consumer protection pages help travelers. The Department of Transportation (DOT) has been working on its DOT website consumer protection pages, “Got Flights? Know Your Rights.” The intent is to help travelers better know their travel rights while...

Bumped from a flight? Get cash, not airline funny money

When you are involuntarily bumped from a flight, you can get cash (a check or credit on your credit card) from airlines. Those are the rules. If passengers choose to bargain with the airlines at the gate, that’s their choice. But, travelers involuntarily bumped...