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Recent Posts
- EU airlines rules ban them from adding fuel surcharges to post ticket sales
- Allow comparison of airline prices and ancillary fees across airlines
- Smart hotel room syndrome: Is technology making your lodging unusable?
- Strategies that can get you home during weather-delay roulette
- Beware! Calls on planes of British Airways are permitted, but should they be?
Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- – Removal of restaurant fees from DC area eateries — this is an ongoing project
- – Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
- – Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- – Creation of the Advisory Committee for Aviation Consumer Protections
- – Advertised airfares now include airfare plus, mandatory taxes and fees
- – Lost/damaged/delayed luggage compensation limit increased to $3,800
- – Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- – Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- – Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.