Spain’s new “Big Brother Law” requiring visitor personal information, including financial information, is collected by hotels, AirBnBs, car rental companies, etc. It is a serious identity theft threat for travelers visiting the nation. Spain has...
Travelers United tells DOT, “Focus on already started airline passenger protection actions.” Travelers United sees four areas where the DOT Secretary can change the system and get airline passenger protection actions with the stroke of a pen. We do not...
Airline sick-passenger rules allow diseases to spread Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for...
Airline passengers are “worth” different amounts of money in various countries and states. The value of life varies depending on where the case is brought to court. The value of life is not what many would have guessed. Although the US is at the top of the...
Travelers United is working every day to make travel better for all travelers by examining these advocacy issues. Here are essential advocacy issues that will focus on Travelers United action in the coming year. Each case will require concerted efforts from many...
Post fundamental passenger travel rights at airports. It is time. DOT has done nothing for more than a decade. The call to action is simple — DOT should tell us fundamental passenger travel rights where compensation is involved. Don’t make airline passengers dig...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
