Before the $50+ billion bailout, airlines negotiated a secret deal to protect the status quo regulations for airport slots. And the JetBlue/American Alliance is created to go around the LaGuardia slot controls. Travelers United was astounded when it learned after the...
Over the last year, Travelers United has closely monitored and participated in the debate regarding the perimeter rule that governs Ronald Reagan Washington National Airport (DCA). For those unfamiliar with the issue, DCA is the only airport in the country that...
Brazil’s documentation requirements for new e-visa have given me pause about filling out the application for travel to Brazil. Starting on January 10, 2024, US citizens will have to obtain a new e-visa, in advance, to enter Brazil for either business or leisure...
There is a law that the DOT may have forgotten. Passengers who have faced widespread disruptions of schedules are due compensation. Scott McCartney revealed in the Wall Street Journal amazing stories about airline cancellations. That was in mid-2021. Last winter first...
Airline actions that harm passengers during IT outages need DOT action. The DOT sent out an enforcement memorandum that reminded airlines they must provide flight delay compensation if the airline canceled the flight or in the case of an extended delay. Airfares and...
Not a penny goes to travelers for tarmac delays. Here’s a dirty little secret about the Department of Transportation’s record $4.1 million fine against American Airlines for violating the tarmac delay rule, announced with great fanfare yesterday: Not a penny goes to...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
