Aviation and environmental leaders work together to pass the Sustainable Skies Act. United Airlines CEO Scott Kirby, Airlines for America (A4A) CEO Nick Calio, and the Environmental Defense Fund’s senior vice president for climate Nathaniel Keohane, stood side by side...
Passengers already pay airport taxes to support all airport operations – enough is enough! For years, Travelers United has stood firmly against increased taxation of airline passengers. Who are the real airport users? Airport executives and members of the committee...
Here is a recap of the DOT denied boarding rules today. Note the exceptions to these rules. Passengers must meet the required check-in times. No compensation is needed. Passengers should check the airline’s “boarding priority.” Passengers should know...
Airline on-time statistics are posted on airline websites, but they are not easy to find. On-time statistics are important for travelers. DOT recognizes this importance. Travelers use arrival times in order to plan for enough time to get to connecting flights. Many...
The loophole to create a unified pilot rule is complex once the DOT added the FAA and TSA problems to the mix. Travelers United has been working and writing about this issue for months. I’ve been wondering for months now why everything took so long. (Still, it...
Air travelers in Europe have important international air travel rights unknown in the US regarding airline delays and damaged baggage contents. However, if passengers don’t know their rights, they don’t even know enough to ask. When flying between Europe...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
