One of my least favorite hotel commercials is about two people checking out. It turns out they paid different rates at the same hotel. Obviously, it seems they had a hotel room complaint. It doesn’t say what kind of rooms they each had. Sometimes, it is just...
Choosing a cabin on a cruise ship involves numerous and often competing issues. I’ve got seven tips to help you choose a great cabin on your next cruise. I’m on a multi-week cruise as I write this column. I’m visiting ports and seas “Down Under.” The weather has...
Airlines are cutting flight availability dramatically and unexpectedly. Fewer on-time flights do not bode well for future bookings. The Transportation Security Administration (TSA) recently announced that they are now recording the most fliers at US airports. More...
It’s time for pets to stop flying. There, I said it: Let’s ground Fido and Fluffy for good. There have been too many animal incidents on aircraft this summer, including the Delta Air Lines passenger who lost her dog while traveling from Santo Domingo to...
ENJOY THESE SELECT VIDEOS OF CHRISTMAS THIS HOLIDAY SEASON. Join Travelers United — Membership includes a top cybersecurity package with a Swiss global data vault Join Travelers United — Membership includes a top cybersecurity package with a Swiss global data vault...
Merry Christmas and Happy New Year to our readers in as many foreign languages as we can find May our gift for Christmas and our resolution for the New Year be letting our voices be heard by airline, hotel, rental car, cruise line, and other travel providers. May this...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
