Airline extra fees and frequent flyer deals will surpass the 2019 record industry income. IdeaWorksCompany, the foremost consultant on ancillary revenue, projected airline ancillary fees revenue will continue to increase to $117.9 billion worldwide for 2023, compared...
I booked transatlantic using the Lufthansa alliance with United Airlines. Some perks were good, but the hassles weren’t worth it. Airlines love to tout their partnerships as being great for travelers. And yes, getting mileage and having bags checked through are...
Watch out for the hard-to-detect carry-on luggage trap The ticket agent looked at me as if I was hiding something when I checked in for a recent flight from Nicosia, Cyprus, to Tel Aviv, Israel. “Show me your bags,” she commanded. I rolled my...
I have 20 hacks to prevent baggage theft and help you minimize your exposure to loss at the airport. Recently, a Spirit Airlines passenger alleged that $10,000 of her luxury possessions were missing from her checked bag. She should have followed these hacks to prevent...
The best of times and the worst of times for passengers and airlines. In Washington, whenever you speak with members of Congress or their staff, you hear regularly that the aviation system in the country is the best in the world. These congressmen and their all seem...
Severe air turbulence causes severe injury to passengers. Follow my four easy-to-use rules that protect you during severe turmoil. Last week, Delta Air Lines Flight 175 traveled from Milan, Italy, to Atlanta, Georgia. The Airbus A350 was about 40 miles from Atlanta...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
