Caregiver and airline wheelchair policies Always, always when traveling with anyone who needs wheelchair assistance, make sure to contact the airport and airline prior to arriving for caregiver and wheelchair policies. The earlier the better. In the US all airlines...
A visit to Venice will be rewarding but limited In a way, this post pains me. It pains me because Venice is not for the disabled. Other than the top sights, such as at the Doge’s Palace and St. Mark’s, Venice for the disabled is laced with narrow walking...
Explore the world with our NCOA guide designed to make travel accessible, enjoyable, and worry-free for those using wheelchairs, walkers, and canes. This was produced by the National Council on Aging, NCOA. The full report is the Mobility-Friendly Travel Guide. Other...
The airlines damage passenger wheelchairs and lose mobility devices at a rate of more than 200 a week. When airlines damage passenger wheelchairs, it’s as if they’ve taken away the passenger’s legs. Fixing the problem is long overdue. U.S. Senator...
Many travelers have hidden, invisible disabilities. It’s time that the travel and hospitality industry recognizes this and helps these travelers just like they already do for travelers with disabilities they can see. When we see someone in a wheel chair, using a...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
