by Charlie Leocha | Apr 18, 2025
We need common airline flight credit rules for airfare refunds and flight credit protection. The refund issue has been screwed up for consumers since the beginning. It is a major issue with more than $10 billion in outstanding flight credits, estimated by the Wall...
by Ned S. Levi | Jan 1, 2024
Covid and influenza cases are spiking. RSV cases remain strong. Many travelers are masking again and unvaccinated travelers are seriously considering becoming vaccinated before their next journey. As the new year starts, it’s impossible to miss the news about...
by Janice Hough | Oct 17, 2023
Passengers still face COVID-19 trip cancellations or postponements. As we move into a post-pandemic world, most travel agents will tell you, we’re still having people cancel or postpone trips due to COVID-19. Thankfully, for the most part, the disease is not as...
by Janice Hough | Jun 21, 2023
Airlines need a consistent sick-passenger rule. Haven’t we learned anything from the pandemic? Major US carriers getting rid of change fees was a welcome change for travelers, even if we weren’t in a pandemic. However, airlines still have no consistent...
by Janice Hough | Dec 13, 2022
After three years American travelers yearn for a “new normal” for vacation and business travel reality. Many Americans and travelers worldwide may feel as if the pandemic is over. Indeed, after almost three years, everyone wanted to return to normal. But...
by Janice Hough | May 24, 2022
COVID still affects travel. Don’t fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it’s been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker....