by Karen Cummings | Nov 13, 2015
This is a cautionary tale. My Lenovo ThinkPad computer is old — at least old in laptop computer terms — plus, it’s big, heavy, and clunky. Chances of the person right in front of me going through the TSA security at Chicago’s Midway Airport having almost exactly the...
by Janice Hough | Nov 3, 2015
Money can’t buy happiness, but it can buy you a space in a waiting line at a “hot” restaurant. On a nice October day in San Francisco, we decided to join friends for the afternoon and an early dinner. They suggested State Bird Provisions, a favorite restaurant...
by Janice Hough | Oct 20, 2015
No one likes hotel resort fees, except maybe for the hotels that rake in this pure profit. Outrigger Hotels is one of the companies that has been proudly touting its resort fee-free hotels. But in an email to travel agents, they announced this is changing Oct. 15 at...
by Charlie Leocha | Oct 2, 2015
Yesterday, October the 1st, I opened my Washington Post newspaper and saw a full page letter from Oscar Munoz, the new CEO of United Airlines. In the first paragraph he says, “…we haven’t lived up to your expectations…” He goes on to say,...
by Charlie Leocha | Sep 2, 2015
Airlines and their aviation media are touting the fact that airfares have dropped 5.6 percent on July vs. June, the largest monthly decline since the end of 1995. Amazing isn’t it. When consumers were shouting from the rooftops (Travelers Unites was leading the...
by Janice Hough | May 19, 2015
Southwest Airlines has one of the most consumer-friendly images in the airline industry, and its “bags fly free” and “no change fees” are a big part of that. But Southwest does have fees. As frequent travelers know, “no change fees”...
