by Janice Hough | Aug 6, 2024
The longest-flight-first rule can save hassles when forced to fly on connecting flights. Nobody likes booking connecting flights — well, almost nobody. Admittedly, I’ve known a few people who like a chance to stretch their legs or take a smoking break, and...
by Charlie Leocha | Jul 25, 2024
The federal government has redefined truth in advertising. Make sure to read the fine print. How are we to know what the price of travel products will be? The DOT allows airlines to separate baggage, seat assignments, and more from airline tickets. The FAA allows at...
by Janice Hough | Jul 23, 2024
Account authentication is complicated at United. It is a form of two-factor authitication. Anyone who’s spent any time in a United Club at an airport or even in a United Airlines boarding area in the past few years knows the drill — someone talking loudly into...
by Charlie Leocha | Jun 21, 2024
The mandates in the 2024 FAA reauthorization law are an opportunity to do even more on behalf of the flying public. This consumer letter on FAA rules provides ways to help. The undersigned consumer letter on FAA rules urges the Biden Administration and the Department...
by Ned S. Levi | Jun 17, 2024
I have 12 common-sense sleep secrets that will help you get to sleep and stay asleep on long-haul flights. Later this year, I’ll be on some very long flights, lasting from twelve to almost twenty hours. I’ve been on long flights before, but almost twenty...
by Janice Hough | Jun 11, 2024
Stuff happens, as any frequent traveler knows – that’s the truth about delays. A lot of stuff happens to airlines to cause delays. Planes have mechanical delays, lights come on that might be mechanical problems, and weather causes ground stops or delays on the...