When one is traveling follow these guidebook tips and get some history and context. Many travelers headed on vacation purchase guidebooks to their destinations. These guidebooks can help point them in the direction of the best sights, locals’ haunts, the best...
Airline passengers can change tickets and correct errors within 24 hours of purchase Way back in 2012 the Department of Transportation (DOT) promulgated the 24-hour rule. This regulation requires airlines to provide travelers booking flights 24 hours to change them....
Air travelers in Europe have important international air travel rights unknown in the US regarding airline delays and damaged baggage contents. However, if passengers don’t know their rights, they don’t even know enough to ask. When flying between Europe...
When you are involuntarily bumped from a flight, you can get cash (a check or credit on your credit card) from airlines. Those are the rules. If passengers choose to bargain with the airlines at the gate, that’s their choice. But, travelers involuntarily bumped...
Flying with a 2-year-old is taking an injury chance. But parents often take that chance to save money. On a flight not that long ago, a family was sitting not far from me. The mother sat next to her son, who was about four or five years old, and the father had their...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
