Why do passengers always seem to lose in these airline seat reservation games? The airlines have begun unbundling their airfares. Many seats now require paid reservations. On some flights, I have seen every aisle seat and every window seat tagged with an extra fee....
An amazing 5,972 firearms were stopped over the course of 2021, up more than 1,500 from the previous record of 4,432 guns seized in 2019. Passengers should follow the TSA firearms travel rules. As can be seen in the video above, there are specific TSA firearms...
Explore the world with our NCOA guide designed to make travel accessible, enjoyable, and worry-free for those using wheelchairs, walkers, and canes. This was produced by the National Council on Aging, NCOA. The full report is the Mobility-Friendly Travel Guide. Other...
Airline on-time statistics are posted on airline websites, but they are not easy to find. On-time statistics are important for travelers. DOT recognizes this importance. Travelers use arrival times in order to plan for enough time to get to connecting flights. Many...
More and more of us are using Apple AirTags and Tile Trackers. Since more people are flying, lost luggage is a growing market. These devices are developed to find items that often get lost. This development is perfect for travelers. They know where their checked bags...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
