Give travel gratitude where it is deserved. Cancellations today are less than a percent higher than in 2019. So many gloom and doom travel stories these days. Travel gratitude is more needed than ever before. Headlines, not just in the travel industry media, but in...
Is the hotel world moving away from daily room service? Early on in the COVID Pandemic days, many hotels that remained open stopped daily housekeeping services, saying it was for their clients and staff protection. Are hotels abandoning daily room service now? Are...
Creating the perfect Hawaiian vacation means asking questions Hawaii’s a dream destination for many people, and as a travel agent, one of my favorite places to sell. But, as I’ve learned from dealing with a lot of first-timers, and even repeat travelers,...
COVID still affects travel. Don’t fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it’s been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker....
Note — this is not a partisan post, though it involves politics. In this example of last-minute planning, all worked out for the passenger, California Senator Alex Padilla. Chairman Dick Durbin of the Senate Judiciary Committee was able to delay the hearing by several...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
