by Janice Hough | Jul 6, 2009
While winter storms make for dramatic pictures of shut-down airports, travelers know that summer thunderstorms can cause just about as many delays. And one of the most frustrating things about delays is the uncertainty. For example, if you know a plane is delayed a...
by Janice Hough | Jul 3, 2009
We’ve all had those experiences where if you can miraculously step back a bit, you can think, “this is going to be a great story someday.” And travel generates a large percentage of those experiences, especially in the busy, and hot, summer season....
by Janice Hough | Jul 2, 2009
This summer — particularly this summer — there a few things worth doing differently, when it comes to air travel. Here are a few suggestions: First, it might seem simple, but leave a little earlier for the airport. It’s not just that flights are...
by Janice Hough | Jul 1, 2009
While airlines may be running out of addition fees to charge passengers, they’re just getting started with travel agents. Though agents don’t get charged fees at the time of ticketing, the airlines can bill them later by means of what is called a...
by Janice Hough | Jun 30, 2009
A traveler in her early twenties was flying from Washington to Chicago for an interview. We had been unable to obtain a seat assignment, however we had a confirmed reservation. The client called from the airport and asked if we could help her get on a flight later...
