by Janice Hough | Oct 6, 2009
Most frequent travelers, including no doubt, most Consumer Traveler readers, know to confirm whether their flight, or whether a flight they are meeting, has left on time. However, as we head into the fall and winter season, it’s not enough to confirm when the...
by Janice Hough | Oct 5, 2009
The following airfare insanity story was told to me by a nameless United Airlines airport employee in Denver. But this is not to single out United, because this mindset seems to be endemic in the industry. And it’s not a short-term problem. Recently I was...
by Janice Hough | Oct 2, 2009
My clients, who shall remain nameless, just wanted to go somewhere warm for five days around Thanksgiving week. And incidentally avoid their relatives. So from San Francisco, we looked at a number of packages to Mexico and Hawaii. Puerto Vallarta, only 1,500 miles...
by Janice Hough | Oct 1, 2009
As fee increases go, this one is so small as barely to be noticeable. But when travelers are increasingly being hit for charges that can add hundreds of dollars to a family trip, well, every little bit hurts. This time, it’s not the airlines, but the U.S.D.A....
by Janice Hough | Sep 29, 2009
At this point it’s hardly a question of “if” there will be new airline fees on tickets, but rather “when” and “what” they will be. And sure enough, as travelers begin to think about Thanksgiving and end-of-year travel, the...