by Janice Hough | Feb 1, 2010
In the last two weekends, two major reservations systems updates have happened with major airlines. JetBlue changed over from their own reservations system to participating in Sabre, a major GDS system, and joined the Airline Report Corporation (ARC), which means...
by Janice Hough | Jan 29, 2010
In this economy, airlines are continually coming up with airfare specials and mileage promotions to increase business. Some of them are truly good deals, some of them have so much fine print as to be unusable, and some of them just seem designed to make as many people...
by Janice Hough | Jan 28, 2010
Sometimes booking a trip is an invitation to a potential nightmare, especially, when trying to use frequent flier miles, either with a free ticket or an upgrade. United Airlines’ new cash-and-miles frequent-flier upgrade rules are making the process fraught with...
by Janice Hough | Jan 27, 2010
In JetBlue’s nine year history, the airline has been known for a lot of things. Some clearly good, like DirectTV in flight; some clearly bad, like interminable tarmac delays; and some that on the surface may not matter to travelers at all. But these latter...
by Janice Hough | Jan 26, 2010
Most of the posts on Consumer Traveler are about problems. Admittedly, airlines, especially, don’t seem focused on making the travel experience easier. But, last week, Delta actually went out of their way for a client when they didn’t have to, so...
