Travel agent hotel benefits can make any stay at a hotel a real vacation Many travelers who prefer to do it themselves for simple trips will only call a travel agent for something complicated or fascinating. But, in many cases, when someone is looking for a special...
Conventional wisdom was to be an early bird and book airline tickets as early as possible. Back years ago, that was true, especially with mileage award tickets. Early birds got the rewards. I have memories of waiting up until midnight 330 days or so in advance in...
Travel today means crowds of first-time travelers, the older and slower passengers, and the inexperienced — just like the old holiday travel days. Over the years I’ve written more than one post about the difficulties of holiday air travel — the crowds, airport...
Online booking mistakes can happen easily and are hard to undo Thanks to technology, travel can be booked with a few quick swipes and clicks. For most people, it means the process is much faster. It also means more online booking mistakes. Any reader of this site will...
Given a choice, almost no one actually likes connection cities. Sometimes cost is an issue. Sometimes nonstops are not available. And sometimes, even if a nonstop IS available, the times are inconvenient at the connection cities. Decades ago, as a young travel agent I...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
