Setting strategies for shutdowns and maybe future ones. Many Americans, including air travelers, like to ignore politics these days. Unfortunately, politics don’t ignore us. At the time of writing, the current government shutdown has lasted over a month, and now...
There are still travel agent benefits. One of my clients, a local doctor, comments to me that when she mentions using a travel agent, some of her colleagues and friends often react with surprise — “You still use a travel agent?” “Are there still...
There are so many things I miss about easy, uncomplicated travel relaxation. Yes, even annoyances like airport lines, cramped seats, and flight delays seem so quaint these days. On the other hand, I miss total travel relaxation. Of course, I miss seeing new places, I...
Sometimes passengers need to get paid seat assignments Whether you don’t have status with a particular carrier, or you’re just flying on a fare or an airline that doesn’t allow for free seat assignments, there are times when paid seat assignments are...
Why there isn’t a “best hotel” in town — or most anywhere. As a travel agent, there are many times I get asked, “What’s the best hotel?” No agent knows every city or resort area in the world personally. But even with main tourist...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
