Airlines reserve the right to move you from your paid reservation airplane seat assignment Have you ever arrived at the airport to find the airplane seat you carefully chose was no longer your assigned seat? Were you ever seated on your flight in first class then...
The Senate version of the FAA Reauthorization Bill has now been released. Once more consumer issues have a far more prominent place than in previous bills. Step by step, Travelers United has been working on The Hill visiting with Senators and their staff to ensure...
At the markup of the new FAA Reauthorization bill, this excerpt from the day-long debate shows the House Transportation and Infrastructure Committee voting to not ask the FAA to set minimum seat standards or examine aircraft emergency evacuation with 28-inch pitch...
As I have been reading aviation magazines and blogs about airline seats, I came to a realization — if coach passengers are in search of guaranteed, humane seats, they need to fly on Southwest. The airline that may be denigrated by some business fliers for...
More than ever, air travelers are complaining about feeling squeezed in economy class cabins, especially those who are six feet or taller. Compared to flying just a few years ago, most US domestic economy class passengers have a right to complain, as seats have shrunk...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
